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Due to the nature of the service offered by IELTS Medical LTD t/a MyIELTSScore, the only instance where we will issue a refund on our service is if work sent to us for marking is not returned within 48 hours. We pride ourselves on a timely turnaround, so in this instance a full refund will be provided at the discretion of IELTS Medical LTD. In all other circumstances, no refund will be provided once your work has been received and the marking process has begun.